Terms of Service
Last Updated: 31 January 2026
These Terms of Service ("Terms") govern your access to and use of the VAGSync AI website located at vagsync.ai (the "Site") and any services offered by VAGSync AI, an IFZA Free Zone company registered in Dubai, United Arab Emirates ("VAGSync AI", "Company", "we", "our", or "us").
By accessing or using our Site, submitting inquiries, communicating with us via WhatsApp/email/phone, or engaging our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must immediately stop using our Site and services.
1Agreement to Terms
1.1 These Terms constitute a legally binding agreement between you and VAGSync AI.
1.2 By using our Site or services, you confirm:
- •You are of legal age (18+) in your jurisdiction
- •You have the legal capacity and authority to enter these Terms
- •If acting on behalf of an organization, you are authorized to bind that organization
1.3 We may update these Terms at any time. The updated version will be posted here with a new "Last Updated" date. Your continued use after changes constitutes acceptance.
2Our Services
2.1 Services Offered: VAGSync AI provides:
2.2 Project-Specific Agreements: Specific scope, timelines, deliverables, pricing, and terms for each project will be documented in separate written proposals, quotations, or service agreements ("Project Agreements").
2.3 Precedence: In case of conflict between these Terms and a Project Agreement, the Project Agreement prevails only for that specific project. These Terms continue to govern general Site use and any matters not covered in the Project Agreement.
3Your Obligations & Prohibited Conduct
3.1 Permitted Use: You may use our Site and services only for lawful purposes and in accordance with these Terms.
3.2 You Agree to:
- ✓Provide accurate, complete, and timely information, content, and feedback
- ✓Respond promptly to our communications and requests for approval/feedback
- ✓Ensure all materials you provide (text, images, logos, data) are legally yours to use
- ✓Comply with all applicable laws in your jurisdiction
3.3 You Will NOT:
- ✗Attempt to access, interfere with, damage, or disrupt our Site, services, or systems
- ✗Use automated tools (scrapers, bots, spiders) to extract data or content
- ✗Transmit viruses, malware, spam, or harmful code
- ✗Engage in fraudulent, abusive, defamatory, or illegal activities
- ✗Impersonate others or misrepresent your identity
- ✗Reverse engineer, decompile, or attempt to derive source code from our deliverables
3.4 Consequences: Violation of these rules authorizes us to immediately suspend or terminate your access without notice or liability.
4Accounts & Access (If Applicable)
4.1 If any services require accounts or login credentials:
- •You are responsible for all activities under your account
- •Keep credentials confidential and notify us immediately of unauthorized use
- •You must be 18+ years old to create an account
4.2 We may suspend or terminate accounts at our sole discretion for security, compliance, or other legitimate business reasons.
5Intellectual Property Rights
5.1 Site Content Ownership: All content on the Site (text, graphics, logos, designs, code, documentation) is owned by VAGSync AI or our licensors and protected by UAE and international copyright laws.
5.2 Your Materials: You retain ownership of pre-existing content you provide us. By providing materials, you grant VAGSync AI a worldwide, royalty-free, non-exclusive license to use them solely for project delivery and related services.
5.3 Project Deliverables: Ownership, licensing, and usage rights for project deliverables (websites, applications, source code) will be specified in your Project Agreement. Typical terms:
- •Upon full final payment, you receive a perpetual, non-exclusive license for business use
- •Source code ownership transfers only if explicitly stated in the Project Agreement
- •Our internal tools, frameworks, libraries, and reusable components remain our property
5.4 Restrictions: You may not:
- ✗Remove or alter copyright notices, watermarks, or attribution
- ✗Sublicense, resell, or redistribute deliverables as standalone products
- ✗Use deliverables for competing businesses without our written consent
6Fees, Payments & Billing
6.1 Pricing: All fees, payment schedules, and terms are specified in Project Agreements or written quotations.
6.2 Payment Terms: Unless otherwise agreed in writing:
6.3 Late Payments: Overdue amounts accrue 1.5% monthly interest. We may suspend services until payment is received.
6.4 Taxes: All fees exclude VAT and applicable taxes, which will be added to invoices per UAE law.
6.5 No Refunds: Services are non-refundable once work has commenced, except as required by UAE consumer protection laws or explicitly stated in a Project Agreement.
7Third-Party Services & Dependencies
7.1 Our solutions often integrate third-party services (hosting, domains, APIs, payment gateways, AI providers, email/SMS services).
7.2 Your Responsibilities:
- •Maintain active accounts/subscriptions with third-party providers
- •Comply with their terms of service
- •Pay their fees directly (unless included in our Project Agreement)
7.3 Our Limitations: We are not responsible for:
- •Third-party service outages, price changes, or discontinuations
- •Changes to third-party APIs breaking functionality
- •Third-party compliance with data protection laws
8Warranty Disclaimers
8.1 AS-IS BASIS: The Site and all services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied.
8.2 No Performance Guarantees: We do not guarantee:
- •Specific business results (revenue, SEO rankings, user growth, conversion rates)
- •100% uptime or error-free operation
- •Future compatibility with third-party changes
- •AI model accuracy beyond training data quality
8.3 Client Data: Performance depends on the quality, completeness, and legality of data you provide.
9Limitation of Liability
9.1 Maximum Liability: To the fullest extent permitted by UAE law, VAGSync AI's total aggregate liability under these Terms shall not exceed the total fees you paid us for the specific service/project giving rise to the claim during the 12 months preceding the claim.
9.2 Excluded Damages: VAGSync AI is not liable for indirect, incidental, special, consequential, punitive damages, or lost profits, regardless of legal theory (contract, tort, negligence, strict liability).
9.3 Force Majeure: We are not liable for delays due to events beyond our reasonable control.
10Indemnification
You agree to indemnify, defend, and hold harmless VAGSync AI, its directors, officers, employees, contractors, and agents from all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney fees) arising from:
- •Your breach of these Terms
- •Your misuse of Site/services
- •Infringement of third-party rights by your content/data
- •Violations of applicable laws or regulations
11Termination & Suspension
11.1 By Us: We may immediately suspend or terminate your access/services if you:
- •Breach any provision of these Terms or Project Agreements
- •Fail to pay amounts when due
- •Engage in abusive, fraudulent, or illegal conduct
- •Pose security/compliance risks
11.2 Effects: Upon termination:
- •All outstanding payments become immediately due
- •Your license to use deliverables terminates
- •Sections surviving termination (IP, liability, indemnity, governing law) continue indefinitely
12Governing Law & Dispute Resolution
12.1 Governing Law: These Terms are governed exclusively by the laws of the United Arab Emirates as applied in the Emirate of Dubai.
12.2 Jurisdiction: Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE. You irrevocably waive any objections to venue or jurisdiction.
12.3 IFZA Disputes: For IFZA-registered projects, IFZA dispute resolution procedures may apply where required.
13General Provisions
13.1 Entire Agreement: These Terms, together with any Project Agreement, constitute the entire understanding between parties.
13.2 Severability: If any provision is found invalid, remaining provisions remain enforceable.
13.3 No Waiver: Our failure to enforce any right does not constitute waiver.
13.4 Assignment: We may assign these Terms; you may not without our prior written consent.
13.5 Force Majeure: Neither party liable for delays beyond reasonable control.